We at GenSxty Tribe Pvt. Ltd. are committed to protecting your data privacy. You have
a right to access the data that you have provided. You also have a right to update or
make corrections to the data that you have provided. Please note, that the accuracy
of such data is solely your responsibility. This Privacy Policy outlines GenSxty Tribe
Pvt. Ltd.’s approach and ethos towards fulfilling its obligations under applicable privacy
laws and regulations.
Throughout this Privacy Policy, the terms “GenSxty”, “GenS”, “we”, “us”, “our” and
“ours” refer to GenSxty Tribe Pvt. Ltd. The terms “you”, “your” and “yours” refer to YOU
(the individual whose personal data we are referring to).
If you wish to make a request to exercise any of your rights, email us
at [email protected].
We process any personal data we collect from you in accordance with the provisions
of this Privacy Policy. Please read the following carefully to understand our practices
regarding your personal data. This Policy may be amended or updated from time to
time to reflect changes in our practices with respect to Processing of Personal Data,
or changes in applicable laws and regulations.
We keep the personal data we collect about you for as long as it is required for the
purposes set out in this Privacy Policy and for legal or regulatory reasons. We take
reasonable steps to delete or permanently de-identify your personal data that is no
longer needed.
We regularly review and update our Privacy Policy to ensure its compliance with the
evolving legal regime. Any changes we may make to this Policy in the future will be
posted on this page.
A. Personal Data Requirement
At the time of registering, you are required to provide your name, address, email,
gender and date of birth. The accuracy of this data is solely your responsibility. That
GenSxty stores and process your personal information including any sensitive
financial information collected (as defined under the Information Technology Act,
2000), if any, on computers that are protected by physical as well as reasonable
technological security measures and procedures in accordance with The Information
Technology Act 2000, the Digital Personal Data Protection Act, 2023 and The
Information Technology (Intermediary Guidelines and Digital Media Ethics Code)
Rules, 2021.
When you visit and browse through our mobile app/website, we may collect personal
data through online identifiers and other technical data like IP address, transaction
logs, and device details. These are features that are standard across all
apps/websites. A user account can also be created by an individual on behalf of a
senior citizen. In order to do so the user would need to provide their name, address,
email, gender, and date of birth, as well as details name, address, email, gender, and
date of birth of the member to whom the services are being gifted.
We require your personal data for the following purposes:
• To verify your identity.
• To deliver our services.
• To communicate with you regarding existing services availed by you, including
notifications of any alerts or updates.
• To evaluate, develop and improve our services.
• For service analysis.
• To send you information about our other services which may be of interest to
you.
• To handle enquiries and complaints.
• To comply with legal or regulatory requirements.
• To investigate, prevent, or act regarding illegal activities, suspected fraud and
situations involving potential threats to the safety of any person.
B. Processing of Personal Data and the Law
Upon registering, we use your personal data for the one or more of the following:
• You have consented to us processing your personal data for specified reasons.
• The processing is necessary for compliance with a legal obligation we have (for
example, towards law enforcement agencies, government agencies,
regulators, etc).
• The processing is necessary to render certain services to you, for example;
o To further communicate with you regarding existing services availed by
you, including notifications of any alerts or updates.
o To further evaluate, develop and improve our services.
Where the processing is based on your consent, you have the right to withdraw your
consent at any point in time. Upon receipt of your request to withdraw your consent,
the consequences of withdrawal will be communicated to you. In many cases, upon
such a withdrawal, we may not be able to continue offering our services to you. You
may withdraw consent by contacting us at [email protected].
C. Deletion of Personal Data
You have the right to request the deletion of your personal data collected by GenSxty.
We are committed to ensuring your privacy and data protection. To initiate the deletion
process, you can send us an email at [email protected] with the subject line “Request
for Account Deletion”. Please include your full name, membership number and any
other relevant account information to assist us in processing your request.
Upon receiving a valid deletion request, we will cease the collection of your personal
data. Additionally, we will delete any stored user data collected before the request as
required by applicable data protection regulations.
Please allow a reasonable time for us to process your request. We may retain certain
data solely for legal and administrative purposes.
If you have any concerns or questions regarding the deletion of your personal data,
please don’t hesitate to contact us using the provided contact information. Your privacy
matters to us, and we are committed to safeguarding your data in accordance with
applicable laws and regulations. However, if a request for deletion of your personal
data is received, we may not be able to continue offering our services to you.
D. Reasons for Sharing your Personal Data with Third Parties
We may disclose your personal data to third parties only where it is lawful to do so.
This includes instances where we or they:
• Need to provide you with services.
• Have asked you for your consent to share it, and you have agreed.
• Have a legal obligation to do so, for example, to assist with detecting and
preventing fraud.
• Have a requirement in connection with regulatory reporting, litigation or
asserting or defending legal rights and interests.
We may also disclose your personal data to appropriate authorities if we believe that
it is reasonably necessary to comply with a law, regulation or legal process; protect
the safety of any person; address fraud, security or technical issues; or protect our
rights or the rights of those who use our products and services.
E. We may disclose your Personal Data to the following Third Parties
Other group companies / partners that are engaged with GenSxty to provide their
services. Any subcontractors, agents or service providers who work for us or provide
services.
Law enforcement authorities, government authorities, courts, dispute resolution
bodies, regulators, auditors, and any party appointed or requested by applicable
regulators to carry out investigations or audits of our activities.
Statutory and regulatory bodies, authorities (including the government) investigating
agencies and entities or persons, to whom or before whom it is mandatory to disclose
personal data as per the applicable law, courts, judicial and quasi-judicial authorities
and tribunals, arbitrators and arbitration tribunals.
Any personal data we hold about you, may be transferred to other countries outside
of India for any of the purposes described in this Privacy Policy. All personal data will
be protected in accordance with this Privacy Policy as well as with adequate
protections in place in compliance with applicable laws and regulations.
F. Cookies and Tracking Mechanism
We may use cookies and other tracking mechanisms on our website and mobile
application to collect data about you. Cookies are small text files that are placed on
your computer by websites that you visit. They are widely used to make websites work,
or work more efficiently, as well as to provide information about your actions to the
owners of the website.
Most web browsers allow you some control of cookies through browser settings.
Outlined below are the categories of cookies along with a description of what they are
used for.
• Strictly Necessary Cookies: These cookies are needed to run our website, to
keep it secure, and to comply with the laws and regulations that apply to us.
• Functional Cookies: We may use functional cookies on our website. These
cookies allow us to remember information you enter or choices you make (such
as your username, language, or your region) and provide you with enhanced,
more personalised features.
• Performance/Analytics Cookies: We may use performance/analytics cookies
on our website. These cookies collect information about how visitors use our
website and services, including which pages visitors go to most often and if they
receive error messages from certain pages. It is used to improve how our
website functions and performs.
• Marketing Cookies: We may use marketing cookies on our website. These
cookies help us decide which of our products, services and offers may be
relevant for you. We may use this data to tailor what you see on websites and
mobile apps, including social media. For instance, you may see our ads on
other sites after you have been to our website. We may also use trackers (such
as web beacons, tags and pixels) on our website and other digital properties to
collect data about you. We may also collect personal data about you via our
mobile app(s) via permissions in the app. This is primarily used to enhance the
functionality of the app and to analyse it to serve you better.
G. Protection of your Personal Data
We are committed to protecting your personal data in our custody. We take reasonable
steps to ensure appropriate physical, technical, and managerial safeguards are in
place to protect your personal data from unauthorised access, alteration, transmission,
and deletion. We ensure that the third parties who provide services to us under
appropriate contracts take appropriate security measures to protect your personal data
in line with our policies.
H. Intellectual Property
GenSxty Tribe Private Ltd expressly reserves all intellectual property rights in all text,
images, programs, products, processes, technology, content and other materials,
which appear on this Website. Access to this Website does not confer and shall not
be considered as conferring upon anyone any license under any of GenSxty Tribe
Private Ltd’s intellectual property rights. All rights, including copyright, in this website
are owned by or licensed to GenSxty Tribe Private Ltd.
Any use of this website or its
contents, including copying or storing it or them in whole or part, other than for your
own personal, non-commercial use is prohibited without the permission of GenSxty
Tribe Private Ltd.
I. Third Party Links
Our website and mobile app may contain links to websites of other third-party service
providers and/or organisations. This privacy notice does not cover how those
organisations process your personal data and their quality of services. We encourage
you to read the privacy notices on the other websites you visit.
J. Contact Us
For any further queries and complaints related to privacy, or exercising your rights,
you could reach us at [email protected]